Hospice Program Director

Hospice of the West is looking for a Program Director to oversee our Hospice Program in Phoenix! The Hospice Director will provide overall leadership for their hospice agency operations, with a focus on growth, external market relationships, financial management, customer service and quality care delivery.

As the Hospice Program Director, you will take on a dynamic role in overseeing and administering all aspects of our day-to-day operations. You will work closely with established goals, objectives, policies, and regulations of our esteemed company. Your responsibilities will include ensuring compliance with all hospice-specific regulations, laws, and policies, including those related to Medicare/Medicaid matters. Under the guidance of senior management, you will expertly manage the affairs of our local office, making a significant impact on the lives of patients and their families during difficult times.

Who we are:

At Hospice of the West, we take immense pride in being a premier provider of end-of-life care. Our mission-driven and patient-centric approach sets us apart, and we are rapidly expanding. We are looking for skilled individuals like you to be part of our journey as we continue to make a difference in the lives of those we serve.

Our commitment to our colleagues is unwavering, and we offer an exceptional compensation package and industry-leading benefits, including:

• Comprehensive Health, Dental, & Vision Insurance
• Company matching 401(k) to secure your future
• A generous time-off package with 15 days of PTO & 10 Holidays
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience

• Forge Strong Connections: Partner with our Liaisons to foster good working relations with physicians, hospitals, nursing facilities, and more. Together, we'll extend our reach and help even more people!
• Build the Dream Team: Employ qualified colleagues and ensure adequate colleague orientation, training, education, and evaluation. Together, we'll grow and thrive!
• Be the Backbone of Excellence: Organize and supervise the administrative functions of the hospice program and overall local operations. Your skills will keep us running smoothly!
• Compliance Champion: Maintain compliance with applicable laws and regulations and implement corrective action if needed. Your attention to detail will keep us on the right track!
• Lead with Purpose: Take charge of the day-to-day management and operations of the hospice program. Your leadership will drive us toward success!
• Policy Implementer: Make a difference by implementing the policies and procedures approved by the governing body. Your commitment will shape our future!

• Bachelor's degree in nursing, health care, or business administration preferred.
• Minimum of two (2) years' experience in health care management, home health, hospice, or related health programs required.
• Two (2) years of hospice experience required with intimate knowledge of Medicare/Medicaid and Department of Aging and Disability Services regulations.
• Operations and/or Sales Leadership experience required
• Demonstrated ability to develop and maintain relationships in the communities served as well as within a company.
• Skilled at establishing/maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure the thorough understanding of Hospice Mission and services.
• Experience in analyzing processes, improvement planning, supporting change, and effectively managing priorities in a fast-paced environment.