Administrative Assistant

Job Locations US-AZ-Phoenix
Administrative & Support Services (Hospice)
Full Time


Hospice of the West is currently seeking an Administrative Assistant for our Phoenix Hospice Program.  If you are looking for a career with a purpose and a supportive team culture, then this is the position for you!


The Administrative Assistant provides general office support with a variety of clerical activities and related tasks. Deals with a diverse group of external and internal customers callers, and visitors. Organization, approachability, and proper presentation are of the up-most importance. A successful Administrative Assistant will be able to perform their essential duties and responsibilities.


Hospice of the West is a premier provider of end-of-life care. We offer excellent compensation and an industry leading benefits package that includes a company matching 401(k) plan, a generous time-off package, cell phone and mileage reimbursement, employee assistance programs, bereavement time off, company-paid life and AD&D insurance, and comprehensive health, dental, and life insurance coverage.


  • Takes and keeps daily schedule for all team members. Maintain patient assignment List.
  • Handles all patient care data entry and responsible for establishing patient charts and all medical record filing.
  • Notifies staff of discharges, transfers and change of status on patients.
  • Logs and fax/mails telephone prescriptions for physician's signature, maintaining tickler file until the signed order is returned.
  • Prepares for interdisciplinary group meetings, maintain minutes of meeting, and copy and/or fax IDG notes to attending physicians. 
  • Tracks and orders office and medical supplies while keeping adequate stock in both.
  • Answers phones for receptionist during lunch hour and breaks or during absence.
  • Monitors and audits documentation of clinical records to ensure compliance with regulatory standards of timeliness, accuracy and completeness via electronic record.
  • Demonstrates familiarity with polices of Hospice and rules/regulations of state and federal licensing agencies.


  • High School Diploma or GED required
  • Minimum of two (2) years experience with clerical and administrative duties in a healthcare office required. Hospice preferred
  • Proficient with Microsoft Office or related software and able to type 60 words per minute.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.


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