RN Clinical Liaison (Hospice)

Job Locations US-AZ-Phoenix
Sales & Marketing
Full Time


Hospice of the West is looking for a self-motivated and passionate Hospice RN Clinical Liaison to join our Team. We offer the opportunity to take on new challenges and a culture of teamwork that sets us apart.


The RN Clinical Liaison is primarily responsible for hospital and medical facility-based outreach to identify new referral sources and maintain on-going relationships that will increase census and preference for hospice services.  Registered Nurse Liaisons use their clinical knowledge, empathetic communication skills, and marketing abilities to initiate one-on-one dialog with referral sources, families, and prospective patients to help explain and educate on hospice services. Our RN Clinical Liaisons are hospice experts and serve as a resource to their referral sources to ensure extraordinary patient and customer service.


Hospice of the West is a premier provider of end-of-life care. We offer excellent compensation and an industry leading benefits package that includes a company matching 401(k) plan, a generous time-off package, cell phone and mileage reimbursement, employee assistance programs, bereavement time off, company-paid life and AD&D insurance, and comprehensive health, dental, and life insurance coverage.


  • Determines primary decision makers and pro-actively builds positive, solid working relationships with members of the medical community and partners.
  • Promotes and positions Hospice's patients care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.
  • Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
  • Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
  • May help Hospice in determining patient eligibility, based on their hospice knowledge and training.
  • Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.


  • Bachelor's degree in nursing or health care preferred.
  • Holds current unencumbered license as a registered nurse.
  • Minimum one (1) years of sales/marketing experience in healthcare.
  • One (1) to two (2) years’ experience in hospice/palliative marketing strongly preferred.
  • Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.


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